At Austar Toy Haulers, we value and respect the privacy of our customers and users of our website and services. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using our website and interacting with our advertising campaign on Meta, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information when you interact with our website and engage with our advertising campaigns:

• Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and other contact information you provide.
• Usage Data: Information about how you interact with our website, such as pages viewed, time spent on the site, and links clicked.
• Device Information: Information about your device, including IP address, browser type, operating system, and other technical details.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your use of our site and improve your experience. These cookies may track things like your preferences or session data.

2. How We Use Your Information

We use Meta's tracking technologies, including the Meta Pixel, to collect data about interactions with our ads and website. This data helps us measure ad performance, personalize your experience, and deliver relevant content. You can manage your ad preferences through your Meta account settings.

We use the information we collect for various purposes, including but not limited to:

• To process and manage your inquiries, purchases, or requests.
• To improve our website and services based on user feedback and analytics.
• To personalize your experience on our website or through our Meta ad campaigns.
• To communicate with you regarding your interactions with us, including marketing or promotional materials (if you have consented to receive such communications).
• To comply with legal requirements or enforce our terms of service.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your personal information in the following circumstances:

• With Service Providers: We may share your information with trusted third-party vendors who assist in operating our website and services, such as hosting providers, payment processors, or analytics services.
• For Legal Purposes: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or investigate fraudulent activity.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyse website traffic, and deliver targeted ads, including Meta ad campaigns. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your location, you may have certain rights regarding the personal information we collect about you, including:

• The right to access the personal information we hold about you.
• The right to correct any inaccuracies in your personal information.
• The right to request the deletion of your personal information.
• The right to withdraw your consent to marketing communications.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Links to Third-Party Websites

Our website may contain links to third-party websites or services. These sites are not operated by us, and we have no control over their privacy practices. We recommend that you review the privacy policies of these third-party websites before submitting any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our website after such changes, you agree to the updated Privacy Policy.

9. Opt-Out and Data Control Options

You can opt out of targeted advertising by adjusting your ad settings in your Meta (Facebook and Instagram) account or by visiting Meta's Ad Preferences. You may also use industry opt- out tools such as the Digital Advertising Alliance.

10. Retention Policy

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. If you request data deletion, we will remove your information unless legal obligations require retention.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at sales@austartoyhauler.com.au